Communication, compassion, person-centeredness – all the core values that shape healthcare provision and delivery in our community, integrate to define what we understand as the human dimensions of healthcare.
School of Humanities and Lee Kong Chian School of Medicine, Nanyang Technological University are pleased to host the International Symposium on Communication in Health Care 2019. The Symposium will bring together healthcare professionals, clinicians, linguists, communication scholars, educators and researchers from around the world to share their ideas, experience, and research findings on this theme. We will also have a series of panels for patients, caregivers and healthcare professionals to share and interact.
Doing Medicine, at its core, deals with the treatment of another human being, and it is carried out through communication between healthcare professionals and patients on a daily basis. Effective communication during history-taking, for example, enhances accurate diagnoses, and harmonious doctor-patient relationship, which builds on communication, also fosters patients’ adherence to prescribed treatment and drugs. On the other hand, poor medical communication has been shown to be significantly associated with an increased risk of preventable adverse events. The development of a good healthcare system cannot be divorced from an adequate understanding of the communicative practices of frontline clinicians in a local context, as well as continual targeted research and recommendations to improve such services. In Singapore, and also some other parts of the world, communication practices are further challenged given a multilingual and multicultural profile of doctors and patients. It is hoped that the symposium will disseminate valuable research findings on healthcare communication and their application on clinical practice and medical education to allay communication challenges in hospitals and clinics and enhance healthcare provision.