Research projects on communication in health care
Better communication in nursing clinical handover at St Vincent’s Hospitals
Clinical handover is an integral part of ensuring patient safety and continuity of care. With an estimated 52 million clinical handovers taking place in Australian hospitals each year, it’s crucial...
Improving consent procedures and shared decision making for dialysis consumers
Around 13,000 Australians are currently receiving dialysis but beyond providing consent documentation, informed consent procedures for dialysis have received limited attention. Funded by the...
End of life communication in the ICU at the Canberra Hospital
International evidence demonstrates that effective communication about goals of care, prognoses and treatment options provides patients with a better quality of life, and minimises family distress....
Emergency Communication: Addressing the challenges in health care discourses and practices
This project focussed on clinician–patient communication in the unpredictable and high stress context of hospital emergency departments. A suite of multimedia, online pre-service medical education...
Effective communication in clinical handover
This project focussed on clinician–clinician communication in clinical handover in five hospitals across Australia. In collaboration with partner organisations and clinicians, the team translated the...
Driving health care efficiencies and patient care outcomes by improving communication in acute to primary transitions of care
The aim of this project was to improve Australian patient safety outcomes by analysing and then enhancing communication practices during transition of care at discharge for high risk clinical...
Communicating for Diagnostic Excellence
Diagnostic errors are a common patient safety blindspot and often involve communication breakdowns. Uncertainty is ubiquitous in the diagnostic process. Clear, accurate and open communication is the...
