Research projects
Better communication in nursing clinical handover at St Vincent’s Hospitals
Clinical handover is a pivotal, high-risk communicative event in hospital practice. Studies investigating critical incidents, mortality, risk and patient harm in hospitals have highlighted...
Improving consent procedures and shared decision making for dialysis consumers
Around 13,000 Australians are currently receiving dialysis but beyond providing consent documentation, informed consent procedures for dialysis have received limited attention. Funded by the...
End of life communication in the ICU at the Canberra Hospital
International evidence demonstrates that effective communication about goals of care, prognoses and treatment options provides patients with a better quality of life, and minimises family distress....
Communicating in Hospital Emergency Departments
Communicating in Hospital Emergency Departments The Communicating in Hospital Emergency Departments project investigated communication between patients and clinicians in five representative...
Effective communication in clinical handover
This project focussed on clinician to clinician communication in clinical handover in five hospitals across Australia. In collaboration with partner organisations and clinicians, the team translated...
Driving health care efficiencies and patient care outcomes by improving communication in acute to primary transitions of care
The aim of this project, led by CI Philip Della, Curtin University, was to improve Australian patient safety outcomes by analysing and then enhancing communication practices during transition of care...
Communicating for Diagnostic Excellence
Diagnostic errors are a common patient safety blindspot and often involve communication breakdowns. Uncertainty is ubiquitous in the diagnostic process. Clear, accurate and open communication is the...
The Patient Journey through Accident and Emergency Departments: The Critical Role of Communication
The Emergency Communication Hong Kong Pilot, funded by the Hong Kong Polytechnic University Faculty Funding Dean’s Reserve was conducted in one the most highly attended public AEDs in Hong Kong. The...