2023 International Symposium for Communication in Healthcare

2023 International Symposium for Communication in Healthcare


Date & time

Tue 14 Feb 2023, 9am – Wed 15 Feb 2023, 5.30pm


Room 1.02 (lower ground floor), Sir Roland Wilson Building, Australian National University, 120 McCoy Cct, Canberra ACT 2600, Australia

The Director of the ANU Institute for Communication in Health Care Professor Diana Slade, and Associate Professor Stuart Ekberg (Queensland University of Technology), invite you to join us at the Australian National University, Canberra for the next IC4CH International Symposium for Communication in Health Care on Tuesday and Wednesday 14-15 February 2023.

Healthcare researchers, clinicians, linguists, communication scholars, educators, nurses, consumer health advocates, industry stakeholders and government representatives will join together for an inspiring event uniting unique participants from around the world. The event will highlight contemporary research addressing communication in healthcare through keynote addresses, speaker presentations and reflective panels.

Final date to register for in-person attendance: Sunday 5 January 2023.
Final date to register for online attendance: Sunday 12 January 2023.

This hybrid conference offers several categories of registration to maximise accessibility. 

In-person attendance

  • Two-day in-person attendance (general) -- $299 AUD
  • One-day in-person attendance (general) -- $149 AUD
  • Two-day in-person attendance (non-ANU HDR students) -- $149 AUD
  • One-day in-person attendance (non-ANU HDR students) -- $75 AUD
  • ANU staff and students -- Free (u-number required)
  • Speakers -- Free (by invitation)

Online attendance

  • Two-day online (virtual) attendance -- $99 AUD

Registrants wishing to attend in-person will receive discounted accommodation options in the Canberra CBD for the duration of the symposium.

Register now using this link: https://payments.anu.edu.au/2023ISCHC

Day 1: Tuesday 14 February 2023



8:45 9:00

Registration and check-in open


9:00 9:20

Welcome to Country by Ngambri-Ngunnawal elder Aunty Matilda House-Williams, welcome by Professor Diana Slade (Director, ANU Institute for Communication in Health Care), and opening remarks by Professor Bronwyn Parry (Dean, College of Arts & Social Sciences, Australian National University)


9:20 – 9:45

Professor Elena Semino (ESRC Centre for Corpus Approaches to Social Science, Lancaster University) –"The ‘persuasive advantage’ of narrative in health communication: Evidence from discussions of vaccination-related indecision on the parenting forum Mumsnet"


9:45 10:10

Associate Professor Anna Thornton (Director of Nursing, St Vincent’s Health Network, Sydney), Joanne Taylor (Nurse Manager, Clinical Practice and Innovation, St Vincent’s Health Network, Sydney), and Professor Diana Slade, Laura Chien & Liza Goncharov (ANU Institute for Communication in Health Care) – "Implementing a ward-level behaviour change intervention to improve handover practices"

10:10 10.35

Associate Professor Sam Heard (Medical Director, Central Australian Aboriginal Congress) –"When is communication more important than anything else in health care?"

10:35 11:00

Assistant Professor Jack Pun (Department of English, City University of Hong Kong) –"Exploring Hong Kong medical students’ communication patterns using an ethnographic discourse analysis approach"

11:00 11:20

Morning tea

11:20 – 11:45

Professor Imogen Mitchell (Intensive Care Specialist and Executive Director, Research and Academic Partnerships, Canberra Health Services) –"End of life care conversations –the need for change"

11:45 12:10

Professor Peter Schulz (Director, Institute of Communication and Health, University of Lugano) –"Beyond literacy: An analysis of ignorance and misinformation in health"


12:10 12:35

Professor Jon Jureidini (Research Leader, Critical and Ethical Mental Health, School of Medicine, Robinson Research Institute, University of Adelaide) –"Health literacy, clinician language and social determinants of health"


12:35 1:00

Professor Myra Bluebond-Langner & Dr Richard Langner (UCL School of Life and Medical Sciences, UCL Great Ormond Street Institute of Child Health, Louis Dundas Centre for Children’s Palliative Care) –"Talking with parents of a seriously ill child about their child’s prognosis: Analysis of clinician-parent interactions and implications for clinical practice"

1:00 2:00


2:00 2:25

Dr Gavin Brookes (ESRC Centre for Corpus Approaches to Social Science, Lancaster University) – "Metaphorical representations of dementia in British tabloids: A corpus-based analysis"

2:25 – 2:50

Dr James French (Senior Anaesthetist and Head of Anaesthesia, Calvary John James Hospital) – "Standardisation in the operating theatre: A culture of resistance to change"

2:50 3:15

Professor May O. Lwin (Wee Kim Wee School of Communication and Information, Nanyang Technological

University) –"Examination of profiles and perspectives in dyadic versus triadic medical consultations"


3:15 – 3:40

Early-career researcher presentations: Dr David Wei Dai (Monash University) –"Why strong IELTS performance does not guarantee effective clinical communication: On the teaching and testing of clinical interactional competence" & Dr Niru Perera (ANU Institute for Communication in Health Care) – "Linguistic minority experiences in health communication"

3:40 4:05

Professor Antoon Cox (Utrecht University & KU Leuven) –"Below the surface: Uncovering the interactional dynamics of migrant patient management in the Emergency Department"

4:05 4:30

Afternoon tea


4:30 – 5:30

Jen Morris (Patient advocate) –"Old chestnuts, red flags and vending machines: A patient perspective on

20 years of playing Clinical Communication Bingo"

Followed by a panel discussion moderated by Dr Mary Dahm (ANU Institute for Communication in Health Care), with Darlene Cox (CEO, Health Care Consumers’ Association) &

Dr Rebekah Ogilvie (ACT Nurse of the Year)

6:00 – 7:00

Welcome drinks and canapes (Free)

Day 2: Wednesday 15 February 2023



8:45 9:00

Registration and check-in open

9:00 9:25

Professor Kirsten McCaffery (Sydney School of Public Health, University of Sydney) –"Public health communication for migrants and multicultural communities –how can we do it better?"

9:25 – 9:50

Professor Elaine Espindola (Department of Modern Foreign Literature, Universidade Federal da Paraíba) –"Title pending"


9:50 – 10:15

Professor Christine Phillips (Social Foundations of Medicine, School of Medicine and Psychology, Australian National University) – "COMMUNICATION, COMPETENCY, CAPACITY: Five reflections on building competency in communication into universal health coverage"

10:15 10:40

Professor Natalie Bradford (School of Nursing, Queensland University of Technology) –"Overcoming the proxy problem with Patient-Reported Outcome Measures in children"

10:40 11:05

Morning tea

11:05 11:30

Associate Professor Conor Gilligan (School of Medicine and Public Health, University of Newcastle) – "Evidence for, and realities of, teaching communication skills to medical students"

11:30 11:55

Professor Robyn Woodward-Kron (Melbourne Medical School, University of Melbourne) –"A linguistic lens on health communication education for health professionals: gaps and opportunities, impact, strategies"

11:55 12:20

Professor Hanna Suominen (School of Computing, Australian National University) –"Easing information access in healthcare through text simplification and information retrieval"

12:20 – 12:45

Professor Zsuzsoka Kecskes (Dean, Graduate School of Medicine, University of Wollongong) –"How do we teach future doctors communication?"

12:45 1:45


1:45 2:10

Professor E. Angela Chan (School of Nursing, Hong Kong Polytechnic University) –"Simulation-based education in palliative care communication within a socio-material approach"


2:10 2:35

Associate Professor Olya Zayts (HKU Research and Impact Initiative on Communication in Healthcare, University of Hong Kong) –"Re-considering dominant ethos of health communication: Evidence from research on genetic testing in China"

2:35 3:00

Dr Ni-Eng Lim (School of Humanities, Nanyang Technological University) –"Making use of triadic participation framework to facilitate Advance Care Planning (ACP) consultations"

3:00 3:25

Dr Ben Bravery (Author and cancer patient/treatment advocate) –"The importance of communication according to a cancer patient turned doctor"


3:25 – 3:50

Associate Professor Stuart Ekberg (QUT Health Research Network, Queensland University of Technology) –"Using observational evidence to evaluate and enhance clinician training about communicating with Aboriginal and Torres Strait Islander patients"

3:50 – 4:10

Afternoon tea

4:10 4:35

Dr Zoë Fortune (Adjunct Assistant Professor, University of Hong Kong) –"Transitioning to the workplace during COVID-19: Mental health and what graduates expect vs what employers want"



4:35 5:40

Reflective panel discussion "Challenges and future directions in healthcare"

Moderated by Professor Diana Slade, with Professor Imogen Mitchell (Intensive Care Specialist and Executive Director, Research and Academic Partnerships, Canberra Health Services), Sam Heard (Medical Director, Central Australian Aboriginal Congress), Professor Kirsten McCaffery (Sydney School of Public Health, University of Sydney), and Professor Russell Gruen (Dean, College of Health & Medicine, Australian National University)

5:40 5:50

Closing remarks by Professor Kate Mitchell (Director, Research School of Humanities and the Arts, Australian National University)


6:45 9:45

2023ISCH Symposium Dinner at University House @ Commons (Ticketed)

Welcome remarks by Professor Diana Slade (Director, ANU Institute for Communication in Health Care). All conference attendees are invited to attend. Tickets are available for purchase through the registration portal, and include a 3-course meal and full bar. Places are limited. Purchase tickets ASAP to reserve a place.

The ANU Institute for Communication in Health Care has partnered with QT Canberra and Novotel Canberra to provide two subsidised accommodation options for speakers and guests. Rooms are subject to availability so we encourage you to book as early as possible. Instructions below.

QT Canberra (1 London Cct, Canberra ACT 2601): Special rates on QT King and QT Twin rooms booked 13-16 February 2023 ($219/night).

  1. Visit qthotelsandresorts.com/canberra
  2. Select dates, guests and room required and click ‘BOOK NOW’
  3. Under “MORE BOOKING OPTIONS” in the “BLOCK CODE” field enter your booking discount code: 2023ISCH
  4. Click “UPDATE BOOKING” and discounted rates will appear on the rates screen
  5. Complete your booking

Alternatively, call the Reservations Team to book over the phone quoting the block code 2023ISCH. Reservations operates Monday – Friday from 9am till 5pm. Phone: +61 2 6247 6244.  Email: reservations_qtcanberra@evt.com

Novotel (65 Northbourne Ave, Canberra City, ACT 2601): Offering 10% discount on any room booked 13-16 February 2023.

  1. Click this link: ISCH2023 @ Novotel
  2. Select from the discounted room options (highlighted Special Offer)
  3. Follow the booking instructions to complete your booking

The event will be held in lower ground floor conference room of the Sir Roland Wilson Building on the Australian National University campus.

There is adjacent parking immediately to the north and west of the building, and it is only a short walk from hotels in the Canberra City and New Acton area. 

Liza Goncharov
Manager, ANU Institute for Communication in Health Care

Updated:  31 January 2023/Responsible Officer:  Head of School/Page Contact:  CASS Marketing & Communications