Institute for Communication in Health Care


The Institute for Communication in Health Care (ICH) is an international, interdisciplinary organisation, established to promote health communication research and the application of research findings to healthcare practice and education. The ICH addresses mounting evidence that ineffective communication at all levels of the healthcare system leads to poor patient outcomes, including serious illness and death, and contributes to clinician dissatisfaction.

Recognising the increasing linguistic and cultural diversity of healthcare consumers and clinicians, the ICH encourages an innovative interprofessional approach. The ICH is an interdisciplinary institute, bringing together internationally renowned healthcare professionals, linguists, communication experts, computer scientists, engineers, healthcare consumers, and health policy experts.

The ICH’s mission is to build an international, collaborative research and training hub in healthcare communication to improve patient safety and quality of healthcare practice around the world. The ICH aims to translate cutting-edge communication research into best practice for safe and compassionate health care.

To register your interest in joining the Institute, please contact Diana Slade at or Liza Goncharov at

Updated:  4 August 2020/Responsible Officer:  Head of School/Page Contact:  CASS Marketing & Communications